Appointments & Your Provider

• How long do visits typically take?
• What can I expect during my first appointment?
• Am I required to have a video visit with my provider?
• How do I reschedule my appointment?
• What if I miss my appointment or need to cancel at the last minute?
• How will I meet with my clinician?
• When will I receive the Zoom link for my appointment?
• I’ve logged into my Zoom appointment, but my clinician isn’t here. What should I do?
• What type of care providers does Mood work with?
• Am I able to try a different therapist through Mood once I’ve started seeing a therapist?