FAQ's

• Is Mood Health right for me?
• What is Mood and how does it work?
• Where is Mood available?
• Can Mood help me?
• What if I have an emergency or am in a crisis?
• Does Mood provide disability assessments?

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• Can I use insurance?
• What insurance does Mood accept?
• I have in-network insurance, how much will I have to pay?
• How does insurance work with medication?
• I don’t see my insurance listed. What should I do?
• I don’t have insurance, can I still use Mood?

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• What medications do you prescribe?
• Do you prescribe Xanax, Klonopin, or Valium (or other controlled substances)?
• Do you prescribe ADHD medication?
• How much does medication cost?
• How do I get a prescription refilled?
• How long does it take for the medication to start working?

• How long do visits typically take?
• What can I expect during my first appointment?
• Am I required to have a video visit with my provider?
• How do I reschedule my appointment?
• What if I miss my appointment or need to cancel at the last minute?
• How will I meet with my clinician?

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• How does the Refer a Friend program work?
• How do I refer my friend to Mood?
• I shared my custom link with my friend and they signed up. Where’s the donation notification?